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Learning what will make a start-up successful is even more difficult than diagnosing what went wrong. Again, using the organic metaphor, it's more difficult to tell why someone is healthy than why they are sick. Also, quite frequently behavior gets associated with success when there really is no correlation. Never the less, the following are some observations about entrepreneurial success:
Knowing when to let go: Knowing yourself and your own limitations is a critical first step for successful entrepreneurs. This begins with the first hires that the entrepreneur makes. Hire the best and give them the responsibility, authority and reward they deserve. "Managing a start-up requires learning to let go. And, part of letting go is developing others -- creating opportunities for people to move up and run organizations on their own", asserts Ronald Grzywinski, Shorebank Corp. It's important to learn fast that building a company is not about you. Matt Cutler, net.Genesis, stated it this way, "You have so much of yourself invested, you've lost a lot of friends, your hobbies. You're so committed to making it work. But, at some point you have to realize it's not about you. It's about the business." The fear of letting go is real. It's your idea, your drive that got it this far. "People who start a company want to hang on to it. They want to protect what they've started. But they really need to let the people inside the organization -- and even those outside it (subcontractors, vendors, etc.) -- bring ideas to life" is the way Kirk Perron, Jamba Juice Co. founder stated it.
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